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Privacy Policy

Last updated: March 2026

The Whole Group ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website and services, you agree to the practices described here.

01 Information We Collect

We collect information you provide directly to us when you:

  • Complete our contact or enquiry form (name, company, role, business email, telephone, and your area of interest)
  • Register for or attend a Revenue Engine Event
  • Subscribe to our communications or newsletter
  • Correspond with us by email, phone, or LinkedIn

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This data is collected in aggregate and is not used to identify you personally.

02 How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and follow up on your interest in our services
  • Manage event registrations and communicate logistics
  • Send relevant updates, thought leadership, and event announcements where you have opted in
  • Improve our website experience and understand how visitors engage with our content
  • Comply with legal obligations and protect our legitimate business interests

We will never use your information for unsolicited bulk marketing, nor will we sell your personal data.

03 Sharing Your Data

We do not sell, rent, or trade your personal information. We may share your data with:

  • Trusted service providers — such as communication and CRM tools we use to manage contact enquiries and events (e.g. Slack, email platforms). These providers are contractually bound to protect your data.
  • Professional advisers — lawyers, auditors, and insurers where necessary for our legal or regulatory obligations.
  • Regulatory authorities — where we are required to do so by applicable law.

04 Cookies

Our website uses minimal cookies. We may use essential session cookies to ensure the site functions correctly. We do not currently use tracking, advertising, or analytics cookies that identify you personally.

If this changes, we will update this policy and request your consent where required by law.

05 Data Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship, plus a reasonable period thereafter for legal and administrative purposes. Contact enquiries are generally retained for up to 3 years unless a business relationship continues.

You may request deletion of your data at any time (see Your Rights below).

06 Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within 30 days.

07 Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption and access to personal data is limited to those with a legitimate business need.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you have concerns about a potential data incident, please contact us immediately.

08 Third-Party Links

Our website may contain links to third-party websites, including partner organisations such as ServiceNow, Stripe, and LinkedIn. These sites operate under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of external sites.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we may notify you directly where we hold your contact details.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to raise a concern, please get in touch:

The Whole Group

Email: privacy@thewholegroup.com

Or reach us via our contact form.